How to log into zoom as a host –
Our problems went away only a few hours ago, after suffering multiple days where our Zoom licenses were largely hots. Post Reply. In response to leopoldj. If Zoom detects that a user is logging into their account from an unusual or unknown location, Zoom will send the user an email with a One Time Password to enter into Zoom before they can access their account. This is so inconvenient as we can’t give access to that shared email to everyone
How to log into zoom as a host.How To Use Zoom: A Step-by-Step Guide
I’m facing the same issue, there’s no way to avoid these verifications? Hey Fabio I am struggling with the same issue!! We are a professional training company so we use Zoom to deliver online training sessions. Our licenses are shared between different trainers that deliver the session, some are in APAC, some are in Europe.
So this warning comes up whenever a different trainer signs in!!! This is so inconvenient as we can’t give access to that shared email to everyone I know the purpose is to increase security but this is just too much! They are trying to stop us from sharing accounts!
Hi Jennifer Its been suggested to me but I dont even know how this would help?? For those of you having the same issue, you can open a support ticket with Zoom and ask them to enable ” allow login from multiple resources” feature in your account. They can do that in the backend. Once this is enabled, login verification will go away.
This unfortunately did not work. The Zoom agent said we could not avoid this, which is very frustrating as we also have multiple people logging into our multiple Pro accounts. We need to get a resolution to this issue, as it sounds like it’s impacting many users! Hi there! The option to ‘allow login from multiple resources’ does not affect or disable OTP.
If you are unable to use alternative sign-in methods, and have a use case for disabling OTP, please put in a support ticket requesting an exemption. We had 2FA enabled to secure access to our account. I am the account admin and have disabled 2FA from the security settings but it is still requiring 2FA every time I log in. I have tried re-enabling and disabling this several times but this issue still persists.
See the screenshots below. Have you check if 2FA is enabled on that exact account? As an account admin, you can set the default settings but the user themselves can overwrite in their own account. Thank you Jennifer. I am actually referring to the admin account.
I just logged in with that account on my phone to respond to this and had to go to the Authenticator to allow me log in. This is something I am experiencing directly. Thank you for your response. The original post is not about 2FA. It was about unusual login verification which looks similar to 2FA but a different issue.
I suggest you create a new post and ask this question. I’m late to this party but just started having the same issue. Small nonprofit, multiple accounts but multiple users per account. Did anyone ever find a satisfactory solution? The verification codes aren’t even coming through when I can access the related email.
Incredibly frustrating! We’re having the same issue. A small non-profit – we need to share the Zoom accounts. At the moment, we set up the emails to get auto-forwarded to 2 of us, then the teachers needs to text us if they need a code.
It’s a pain. Hello, My name is Brandon. Thanks for joining the Zoom Community! This function is a security feature, so Zoom cannot disable it. Please see our blog on this subject that was published back on April 25th of this year. Well in that case, we will have no option but to cancel our subscriptions to zoom and go with Microsoft Teams instead. Zoom enabled the security feature, so why can’t zoom just as simply disable it.
It is causing havoc to many of your customers. Amazon, iTunes, apple, microsoft just issue emails with warnings when attempts to sign-in from “suspicious locations” are made, so instead of blocking the attempt and sending a OTP, why not just do that?
Apart from that, everywhere outside of the office has suddenly been decreed a suspicious location. What criteria does zoom use for a “suspicious location”? I was not aware, but apparently, there is a lot of user chatter about this.
Note, that this is not a guarantee, it will still be up for approval by our Trust and Safety team. Let me ask the moderators to submit a support ticket on your behalf. Anyone else on this thread, if you have a legitimate use case for the need to disable OTP from your account, please submit a support ticket and reference this thread.
Thank you for your patience. Our team has temporarily disabled OTP globally as we re-evaluate. For the time being OTP has been disabled on login. Please try logging in again, and If you are still having difficulties logging in, please let me know. That is a conversation that you should have with your AE from Zoom. This is not the correct forum for a conversation as such.
I’m the original poster of this topic. We haven’t encountered any issues since the OTP feature was disabled yesterday. It will take few days to know for sure if the OTP emails due to unusual login actually stopped.
It’s not exactly clear from the two messages you have posted what kind of problems you are still having. I would like to know since it may affect us as well. Can you please provide more details about what problems you are still having? I was not aware, but apparently, there is a lot. I fear Zoom will do this again. They will introduce new ‘features’, and try to sell them as ‘uniforming’ or as ‘security improvements’ – disrupting the day-to-day operations of their customers, and downplaying the aggravation caused as ‘chatter’, and trying to sell you.
One of our users experienced the “unusual sign-in detected” issue along with the OTP prompt. So, does this mean that OTP has been re-enabled? Are you sure it’s still turned off? We are still encountering users in our org EDU license that are experiencing the OTP verification requests last week and this week too.
My organization experienced this OTP issue for the first time this morning, and it caused a major problem. It does not seem like it is disabled anymore. When you allow participants to join before the host allow them to join before the host joins or permit them to join before the host joins , you permit guests to join the meeting before the host is present.
Choosing this option will allow the participants can enter the meeting before the meeting host enters or without the meeting host entering the room at all. It can be enabled so that a participant will be able to join at any time up until the start time of the meeting; it can also be enabled just five, ten, or fifteen minutes before the meeting is to begin.
It is required that you enable the Join before Host option in the web portal in order to see the Join Before Host option when scheduling meetings. By setting the Join Before Host settings for all members of your organization, it will be automatically enabled for new meetings which are scheduled, but members will have the option to turn it off in the event of a conflict. This setting has to be locked in order for this to be selected for all meetings. As of August 21, , the New Admin Experience on your account will be able to be enabled if you created a new Zoom account after August 21, However, the Manage Groups page has been renamed to Manage Groups.
The members of the specific group will be able to uncheck Join Before Host for newly scheduled meetings if they wish. The feature will be enabled by default for members who are part of the group, but the feature will remain on by default. It is necessary to lock the setting in order to force it to be applied in all meetings.
In the settings for your meeting, you have an option that tells the system when a newly scheduled meeting will be on, but you can choose to turn it off when you schedule the meeting. Note: It is not possible to use the custom join before limit while you are using your PMI. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases.
Did Zoom change their settings? I am no longer able to log onto the same Zoom ID using two devices? Why did Zoom disable the share file function in the chat? I can’t share any files now in live sessions. I can be logged into a computer and a mobile device at the same time, but logging in at a separate computer client does log the first client. However, this does only apply to the client being logged in to your user-account.
It should not prevent you from joining the meeting twice – once from each computer. If your account is part of an organization, any other restriction may be imposed by your administrator. Another option would be to create a free second account in Zoom on a different email – and keep your second client logged in with this user.
You would not be able to Host any meetings from there other than free ones but it would enable you to stay logged in and join other meetings, without logging-off your first machine. You could pass Host from one machine to another, once the meeting is started, if you needed to.
When you say you can’t log on to two devices, maybe you mean that you can’t join the same meeting from two different devices? For example, a PC and a smart phone. If so, meeting host may set registration and have banned it. I have a question relating to this! I have yoga classes on zoom, and while my iPhone films the class I usually use my iPad to let yogis in to the online class so I don’t have to run back and forth.
It now seems that I can’t join my own meeting any more. I can’t figure this out! SannaHagman Can you provide more info about what you mean by not being able to join your own meetings? Is there an error message?